Privacy Policy
Copertura Mobile Solutions S.r.l. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services related to mobile network coverage planning, 4G/5G infrastructure deployment, wireless internet optimization, network testing and diagnostics, and customer connectivity solutions.
Information We Collect
We collect personal information that you voluntarily provide to us when using our online platform, requesting information, or engaging with our services. This information may include your name, contact details, company information, and any other data you provide during interactions with us. Additionally, we may collect technical information automatically, such as IP addresses, browser type, operating system, and usage data, to improve and maintain the quality of our services.
Use of Your Information
We use the information we collect for the following purposes:
- To provide and manage our services effectively.
- To communicate with you regarding service updates, inquiries, or support.
- To improve and customize your experience on our platform.
- To comply with legal obligations and enforce our terms.
Legal Basis for Processing
We process your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). The legal basis for processing your data includes your consent, the performance of a contract, compliance with legal obligations, and legitimate interests pursued by our company, provided they do not override your rights.
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform and delivering services, subject to strict confidentiality agreements and compliance with data protection standards. We may also disclose your information if required by law or to protect our legal rights.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights
Under the GDPR and other applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate or incomplete data.
- Request the deletion of your personal data in certain circumstances.
- Object to or restrict the processing of your data.
- Request the portability of your data in a structured, commonly used format.
- Withdraw consent at any time if processing is based on consent.
To exercise any of these rights, please contact us by sending a written request to our physical address.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
International Data Transfers
If your data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place to protect your personal data in compliance with applicable laws.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance your user experience and analyze usage patterns. You can control the use of cookies through your browser settings.
Children’s Privacy
Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 16.
Changes to This Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated appropriately.
Contact Information
For questions or concerns regarding this privacy policy or our data practices, please send written correspondence to:
Copertura Mobile Solutions S.r.l.
45 Via Francesco Crispi, 3rd Floor
Milan, Lombardy
20121 Italy
Your privacy is important to us, and we are dedicated to protecting it in compliance with all relevant laws and regulations.